Introduction:
This policy explains how we collect, use, and protect your personal information. At FinAcademyProUp, we are committed to maintaining the trust and confidence of our users by being transparent about our data practices. This privacy
policy applies to all users of our website and services, including course participants, newsletter subscribers, and website visitors.
What Information We Collect:
We collect information that you provide to us directly and automatically through your use of our website. This includes personal information such as your name, email address, phone number, and payment information when you register for
courses or services. We also collect technical information including IP addresses, browser type, device information, and usage patterns to improve our services and ensure security.
GDPR Compliance:
We comply with the General Data Protection Regulation (GDPR) for the protection of personal data. This means we process your data lawfully, fairly, and transparently. We only collect data for specified, explicit, and legitimate
purposes, and we ensure data is accurate, kept up to date, and stored securely. You have the right to be informed about how we use your data and to request access, rectification, or erasure of your personal information.
How We Use Your Information:
We use your information to provide and improve our services, communicate with you, and for marketing purposes. Specifically, we use your data to process course registrations, send educational materials, provide customer support,
analyze website usage to improve user experience, and send relevant updates about our financial education programs. We may also use your information for research and analytics to enhance our course offerings.
Consent and Your Rights:
By using our website, you consent to our privacy policy. You have the right to access, correct, or delete your personal information. You can withdraw your consent at any time by contacting us. Additionally, you have the right to data
portability, meaning you can request a copy of your data in a structured format. You also have the right to object to processing and to lodge a complaint with supervisory authorities.
Data Retention and Storage:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Course completion records are kept for 7 years for educational verification purposes. Marketing data is retained for 3 years
unless you unsubscribe. Financial transaction records are kept for 7 years as required by Canadian tax law. We regularly review our data retention practices to ensure compliance with legal obligations.
Security Measures:
We implement appropriate security measures to protect your personal information from unauthorized access or disclosure. This includes encryption of data in transit and at rest, regular security audits, access controls, and employee
training on data protection. We use industry-standard SSL certificates and secure payment processing systems. In the event of a data breach, we will notify affected users within 72 hours as required by law.
Third-Party Services:
We may use third-party services that have access to your personal information to perform tasks on our behalf. These include payment processors (Stripe, PayPal), email service providers (Mailchimp), and analytics tools (Google
Analytics). All third-party providers are carefully selected and required to maintain the same level of data protection as we do. We have data processing agreements in place with all service providers.
Children's Privacy:
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take
immediate steps to delete such information. Parents or guardians who believe their child has provided us with personal information should contact us immediately.
Changes to This Privacy Policy:
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We will notify users of significant changes via email or through prominent notices on our website. Your continued use
of our services after changes become effective constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
Contact Us:
If you have any questions about our privacy policy, please contact us. Our dedicated privacy team is available to address your concerns and help you exercise your data rights. You can also request a copy of your personal data or
submit a data deletion request through these contact methods.
501 Mt Pleasant Rd, Toronto, ON M4S 2L9, Canada +1 (416) 702 8292 info@finacademyproup.com